The Jameson Inn hotel brand was ranked #1 in customer service for the first half of 2009 by the Market Metrix Hospitality Index (MMHI) among its segment of hotels. This marks 5 ½ consecutive years Jameson Inn has ranked #1 in customer satisfaction nationally.
“It is great to know our dedication to our guests has been recognized again,” said Betty McGee, general manager of the Jameson Inn in Decatur. “Even in a down economy, our commitment to an excellent lodging experience is our overriding goal” McGee went on to say.
Most Jameson Inn hotels have completed recent renovations to keep the properties fresh and attractive to travelers and have new double sided pillow top Dreamium™ beds that feature triple sheeting and many pillows on each bed. “Nothing matters more to our guests than a really comfortable bed with fresh linens and lots of pillows,” said Dan Burdakin, President of Park Management Group.
Based on 35,000 customer interviews each quarter, the Market Metrix Hospitality Index prides itself on being the largest and most in-depth measure of hotel, airline and car rental performance available today. No other customer satisfaction index offers MMHI’s reporting frequency, volume of customer interviews, cross-industry results or innovative satisfaction measures, according to Burdakin.
The Jameson Inn in Decatur is located at 2120 Jameson PL SW Decatur, Alabama 35603. Betty McGee can be reached at 256-355-2229 or 800-JAMESON (526-3766).
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment